Return
Product must be returned to us within 15 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, The “Neo Hair Lotion Store” will instantly initiate the
refund to your source account or chosen method of refund.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
OR
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.